#FOUR ELEMENTS TRAINER 6.04 SOFTWARE#

Customer Pain: Assess the degree of user suffering that your solution alleviates.ġ. Retention: Assess how frequently people will really utilize the product.ģ. Segments: Assess the size and expansion of the client segments you are aiming for.Ģ. 👉 The Product Strategy Playbook, written by Moe Ali, CEO of Product Faculty, is a highly recommended read that will enable your organization to apply the Product Strategy Framework to new product releases and analyze why earlier launches were successful or not.ġ. Other studies in the IS training literature provide an expanded view.Do you want to know which questions and elements the top 1% of Product Leaders take into account when introducing a new product? Research based on this model has examined differences between command-based and direct manipulation-based systems (Davis & Bostrom, 1990), exploration versus instruction based training (Davis & Bostrom, 1990), behavior modeling training (Compeau & Higgins, 1995 Simon & Werner, 1996), analogical versus abstract conceptual models (Santhanam & Sein, 1994 Sein & Bostrom, 1989), personal relevance of the training (Olfman & Bostrom, 1990) and differences in learning style (Bostrom et al., 1990). These outcomes, according to the model, are influenced by the target system and its characteristics, the training method and individual characteristics. (1990) describe a model of the computer learning process, which holds that effective training results in two critical outcomes: understanding of the system and motivation to use it. How do these behaviors fit into existing theoretical models of the end user learning process? What outcomes of training do they influence?īackground on End User Training and LearningĪ sizable body of literature is emerging that examines the factors that influence learning of end user software.

#FOUR ELEMENTS TRAINER 6.04 SOFTWARE#

What are the behaviors that characterize effective end user software trainers?Ģ. This research seeks to fill this void in the empirical literature, by addressing two primary research questions.ġ. However, little attention has been paid to the role of a central actor in the training process - the trainer. Recent research (e.g., Bostrom, Olfman & Sein, 1990 Compeau & Higgins, 1995 Webster & Martocchio, 1993, 1995) has attempted to provide insight into the impact of different training methods on a variety of outcome variables associated with effective training. Second, the results provide a foundation for including trainer behavior into existing training models in a more comprehensive fashion than has been undertaken to date.Įnd user training is an important contributor to the use and success of information systems in organizations (Fuerst & Cheney, 1982 Igbaria, Pavri & Huff, 1989 Leonard-Barton & Deschamps, 1988 Lucas, 1978 Raymond, 1988 Sanders & Courtney, 1985).

First, the study provides a basis for training feedback instruments that can be used in applied settings. The results of the study are useful in a number of ways. The prototypicality of the behaviors was also assessed, through a survey of 68 trainers. Six primary categories of behavior emerged: knowledge, communication, course design, sympathy, training techniques, and class management. These items were organized using card sorting and factor analysis. Fifty-three items were identified through interviews with trainers as characterizing effective trainer behavior. Thus, the purpose of this research is to identify the behaviors that characterize effective trainers, and examine these behaviors in the context of the learning process. Of these, none has focused on the role of the trainer and his or her influence on training effectiveness.

Only a few studies have investigated the characteristics of effective training, and the cognitive and social processes through which they influence learning. Understanding the factors that differentiate effective from ineffective end user software training is an under-researched topic in MIS research.

Four elements trainer 6.04